LEGAL REFERENCE

Hamari Privacy Policy Aapke Liye

ek215 par aapka personal information aur financial data ki suraksha hamara sabse bara farz hai. Hum clear rakhte hain ke aap ka data kaun collect karta hai, kaise...

Data EncryptionAccount SecurityPayment ProtectionLocal Compliance
ek215 Hamari Privacy Policy Aapke Liye

Hamari Privacy Practice Aur Jurisdiction

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SE SAWAAL

Hum Se Rabita Karain

Team online

Email Support

Aapke privacy se related koi bhi sawaal ho to hamein email karain. Hum 24 ghanton mein jawab dete hain. Aapka query confidentail rakhte hain aur quickly resolve karte hain.

Live Chat

Chat window khol kar directly hamari team se baat karain. Woh aapko batayenge ke aapka data kaun access kar sakta hai aur aapke rights kya hain.

Account Settings

Aapke dashboard mein jao, Privacy aur Security section dekho. Wahan aap apne personal data ko review kar sakte ho aur update kar sakte ho jab chahen.

SECURITY KI BUNIYAD

Hamari Privacy Framework

SSL Encryption

Har login, deposit, aur withdrawal HTTPS encrypted connection par hota hai. Aapka password aur payment details kabhi plain text mein transmit nahi hote, sab encrypted rahta hai.

Data Minimization

Hum sirf woh data collect karte hain jo aapke account chalane ke liye zaroori hai. Extra personal questions nahi puchte. Aapka family details ya medical info nahi maang sakte.

No Sharing Without Consent

Agar koi advertiser ya analytics company ko aapka data chahiye to hum pehle aapse poochte hain. Bina aapki ijazat ke kisi ko nahi dete, sirf legal order par dete hain.

Audit Trails

Har login, har withdrawal, har deposit ka record hota hai. Agar aapko lagta hai unauthorized activity hui to hum logs dekh kar verify kar sakte hain.

Payment Partner Vetting

JazzCash, Easypaisa, SadaPay aur Raast hamary certified payment partners hain. Hum unse data sharing agreements sign karte hain to aapka financial data secure rahe.

Incident Response

Agar koi data breach ho to hum affected users ko immediately notify karte hain. Hum incident investigate karte hain, logs preserve karte hain, aur remedial steps lete hain.

Privacy Policy Ke Mukhtalif Pahelou

Account Creation
Aapka basic name aur email sirf verify karne ke liye chahiye. Zyada details baad mein add kar sakte ho jab withdrawal ke liye ID needed ho.
Payment Data
JazzCash ya Easypaisa account number hamary servers par store nahi hota. Hum sirf transaction reference rakhte hain jo anonymous hota hai.
Cookies aur Tracking
Hum cookies lagaate hain ta ke aapka session active rahe aur aapko remembered rahe. Lekin aapki game choices ko third-party advertisers ko nahi bechte.
Deletion Requests
Aap apne account ko delete kar sakte ho aur apne data ko wipe kar sakte ho. Sirf legal aur tax records ko retention period ke liye rakhte hain.
Cross-Border Transfers
Aapka data Pakistan mein stored rahta hai. International servers par nahi bhejte jahan local law apply na hota ho.
Employee Access
Hamara IT aur compliance team ko hi aapka data dekna padta hai. Har employee NDA sign karta hai aur confidentiality training leta hai.
Legal Requests
Agar koi court order ya government request aa jaye to hum informed consent dena chahte hain, except jahan law rukta ho.
AAPKA CONTROL

Privacy Dashboard Features

Data Download Account Settings mein jao aur apne saari personal data ka...
Permission Manager Cookies, notifications, aur email preferences ko manage karo. Hum har...
Login History Dashboard par dekho ke aapka account kaun kaun se devices...
Payment Method Audit JazzCash, Easypaisa, SadaPay ya Raast se har transaction ka record...
Privacy Settings Apne profile ko private rakh sakte ho, leaderboards mein display...
Account Deactivation Temporarily apne account ko pause kar sakte ho bina delete...

Aapke Privacy Ke Sawal

Account delete karte hi aapka name, email, aur game history hamary active database se remove hota hai. Lekin tax records aur financial transactions ko hum legal requirement ke hisaab se 7 saal rakhte hain. Encryption keys destroy ho jate hain so old data nahi padha ja sakta.

Bilkul nahi. Aapka JazzCash, Easypaisa, SadaPay ya Raast account details hamara business intelligence ya marketing teams ko nahi dete. Sirf transaction success/failure status dekh sakte hain, account number nahi.

Large withdrawals ke liye hum ID verification maang sakte hain jahan local law require karta hai. Lekin normal deposits pe koi extra info nahi chahiye. Verification process 10-15 minutes mein complete ho jata hai.

Haan. Aapka password bcrypt algorithm se hash hota hai, plain text mein kabhi stored nahi hota. PIN ke liye salted SHA-256 use karte hain. Even ek215 admin aapka actual password nahi dekh sakta.

Significant changes par hum email send karte hain aur account dashboard par notification dete hain. Aapko 30 days ka notice dete hain. Minor updates automatically reflect hote hain aur hum timeline mein history maintain karte hain.

Account lockdown kar sakte ho hamari support team se. Hum unauthorized transactions ko reverse kar sakte hain aur naya password generate kar sakte hain. Two-factor authentication enable karne se ye risk kam hota hai.

Session management aur fraud detection ke liye cookies use karte hain. Tracking pixels nahi use karte. Aapka game preferences, betting history, etc. encrypted form mein sirf aapke account ke liye stored hote hain, third parties ko nahi bhejte.